



approach, we "tend the garden" one way or another each time on site. For example, the sweeping crew may see a broken sprinkler head in action, and will report it immediately. It will then be fixed in a day, instead of a week. Another example, the morning porter may see a snail infestation which wouldn't be visible later on during the day. That too will be reported and dealt with quickly, as all service categories work hand-in-glove with each other.
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